This fortnight in Online Insights, we hear about a stoush between an airline and a big man from Hollywood, access some of the world’s greatest minds as well as the world’s worst clients, and learn about whose house to burgle NOW. As always, remember to email me with website suggestions – sd@stevedavis.com.au.

A tale of two plane seats

Kevin's photo sent to Twitter

Movie director, Kevin Smith, is at the centre of a little online storm he created after being ejected off a plane because he was too fat to squeeze into one seat safely. The airline in question is Southwest Airlines in the USA and the story goes that Kevin had bought two tickets for his flight (as he usually does and as the airline policy requires for passenger safety and comfort) but decided to transfer to an earlier flight. Unfortunately, there was only one seat left on the flight and because he could not squeeze into his seat safely, he was asked to leave. So far, one has to say that when they learned there was only one seat available, the airline should have declined to allow him to board, and he should have known that unless he had taken a miracle wonder diet between booking his two seats and electing to try for an earlier flight, he should have stuck with his original flight. However, he decided to try his luck.

Now, I must say, it must be embarrassing to be asked to leave a flight because of your size, and might even trigger some anger as self esteem issues surface and along with feelings of being dealt a bad hand in life. But adding further fuel to this fire, Kevin is one of those minor celebrities from Hollywood who mostly makes the kind of films that are to the world of movies what whoopee cushions are to the world of toys – simply, base, novel, and quickly grown out of. But be that as it may, this thing called Minor Celebrity Syndrome is at play in this story, I believe. MCS works like this. Major celebrities generally have an air of entitlement about them and most people they interact with recognise them and happily kowtow to their needs because they relish sharing stories of having been in so-and-so’s company. They can get stroppy from time to time but it is temporary because the world generally loves them. Minor celebrities, on the other hand, are hardly recognised by anyone at all and so their air of entitlement is often dashed, making them nasty, spiteful and arrogant. Kevin is one of these minor celebs Continue reading →