Posts Tagged ‘travel’

A Facebook myth

Firstly, some myth busting. There is something doing the rounds on Facebook that caught me offguard during another frantic week. It was a message in Facebook from a friend saying:  ”Facebook has agreed to let third party advertisers use your posted pictures without permission. If you don’t want them to be available for this: click on SETTINGS up at the top, next to the Log out link. Select Privacy. Then select NEWSFEEDS and WALL. Next select the tab that reads FACEBOOK ADS. There is a drop down box, select NO ONE. Then SAVE your changes”.

A few hours after changing the settings, Read the rest of this entry »

I want to start with a concerning issue from a business communication perspective. It involves technology that is allowing robots to replace humans in the customer interface. I want to celebrate that development even though I have lost precious hours of my life trying to negotiate with the robot who answers your calls at Telstra and tries to determine your needs through voice alone.

eBay started using a robot on its live chat help facility in recent time but they make it clear you will be talking to a robot. That is just fine. On the other hand, I was looking around for web hosting companies last week and found one that appears to have an Adelaide phone number and Read the rest of this entry »